WHAT THIS SERVICE COVERS
Check the exit device and the door opening together to identify whether the fault is in the bar, latch, closer or alignment.
Panic bar and push bar fault diagnosisLatch and strike operation checksDoor closer and alignment checksRepair or replacement options for compatible hardwareCoordination with the opening’s existing lock hardwareCommercial site details collected before dispatch
The bar does not retract the latch
Share the door type, device brand if visible and what happens when the bar is pressed.
The door will not latch after closing
The closer, alignment, strike and exit device can all affect the opening; describe the full symptom rather than replacing parts by guesswork.
A property has several affected doors
List the number of openings, device types and which doors must stay in service so dispatch can scope the request.