WHAT THIS SERVICE COVERS
Get the vehicle and key details checked first so dispatch can confirm a compatible replacement path.
All keys are lost
Share the vehicle year, make, model and exact location. Dispatch checks whether the vehicle and key type are supported before scheduling.
You need a spare
Say whether you still have a working key and describe its type; that can change the available replacement options.
The fob stopped working
Describe the buttons, warning lights and whether the key still starts the vehicle so the request can be screened accurately.

